Franchisees Agree: “The Franchisor Cares About My Success”
-- February 25th, 2020
Family Financial Centers Named a 2020 Top Franchise by Franchise Business Review
Independent Survey Shows Franchise Owners Are Highly Satisfied with FAMILY FINANCIAL CENTERS Performance
Family Financial Centers was recently named a top franchise for 2020 by Franchise Business Review. This is the 15th annual ranking of the top 200 award-winning franchise opportunities. The list is available on Franchise Business Review's website.
Family Financial Centers is a franchisor who has successfully franchised the Money Service Business (MSB), offering check cashing, money transfer, bill payments and money orders for more than 15 years. Our franchisees are part of the $106 Billion MSB industry served by over 13,000 MSB’s across the U.S processing over 350 million transactions annually. They primary serve the unbanked and the under-banked, estimated to number 17 million and 51 million people respectively. They also participate in the growing commercial segment and serve many of the “more than 50% of Americans are now living paycheck-to-paycheck”.
Franchise Business Review, a franchise market research firm that performs independent surveys of franchisee satisfaction, provides the only rankings and awards for franchise companies based solely on actual franchisee satisfaction and performance. Franchise Business Review publishes its rankings of the top 200 franchises in its annual Guide to Today’s Top Franchises.
Family Financial Centers was among over 307 franchise brands, representing more than 27,500 franchise owners, that participated in Franchise Business Review’s research. Family Financial Centers franchisees were surveyed on 33 benchmark questions about their experience and satisfaction regarding critical areas of their franchise systems, including training & support, operations, franchisor/franchisee relations, and financial opportunity.
Family Financial Centers Franchisee survey data showed the following:
- Highest scoring area: “The franchisor” Cares About My Success
- Satisfaction Benchmark: FSI*
- Family Financial Centers 4 compared to 2019 FBR Benchmark 70.7
FSI: The Franchisee Satisfaction Index (FSI)™ is the industry standard by which the health of a franchise company can be measured over time.
“There are thousands of successful franchise companies operating in North America, but many of those companies do not offer a solid investment opportunity for the actual franchise owners,” says Eric Stites, CEO of Franchise Business Review. “As an independent research firm, we rate the franchise companies in the marketplace today and identify those that have the highest levels of satisfaction and performance among their franchisees in order to help entrepreneurs choose which franchise to invest in. The companies on this year’s list are the top performing brands in the areas critical to their franchisees’ success.”
“We are certainly pleased and honored to receive this prestigious industry award. More importantly, we know the award reflects how the franchisees feel about the level of commitment provided by our staff to assist them with training, compliance support and other day to day operational needs. Happy, growing and appreciative franchisees are a key indicator of a healthy franchise system,” says Jack Wilson, Chief Development Officer.
Want to learn more about our Review?
Visit FranchiseBusinessReview.com to see the full description of the 2020 Top Franchises.