This Privacy Policy (Privacy
Policy) covers Family Financial Centers treatment of information
that you provide to us or that we collect from you when you
are visiting the Website and when you use our products and
services. This policy does not apply to the practices of companies
that Family Financial Centers does not own or control or to
individuals whom Family Financial Centers does not employ
or manage, including operators of sites you may link to or
from the Website or from which you link to the Website. This
Privacy Policy should be read in connection with our Website
Terms and Conditions.
1.0 Agreement
Please read this Privacy Policy carefully; it creates legal obligations. By using the Services and/or accessing our Website, you are acknowledging that you have read and understood this Privacy Policy and agree to be legally bound by it. In addition, if you register as a user of any of the features of our Website (a Subscriber), during the registration process (and from time to time as Family Financial Centers may require) you will be prompted to click an Accept, Submit or similar button, which further confirms your agreement to be legally bound by this Privacy Policy.
2.0 Scope of Policy
This Privacy Policy applies only to information you provide
to us online or that we collect from you while visiting or
using our Website. It does not apply to information we have
obtained offline or through other means.
3.0 What Information We Collect and Use
Family Financial Centers reserves the right to use and control
the information collected on the Website. We will not share
this information with any third party, other than as disclosed
in this Privacy Policy. Family Financial Centers collects
information from users at different points on our Website
and through our software, as follows:
3.1. Registration: In order to subscribe to Family Financial Centers products and services, we require that you complete a registration form. This form may ask for contact information, such as name, address, email address, telephone number, company name, fax number and other basic contact information (Registration Information. After submitting your Registration Information, you can view and modify this information within the self-maintenance area of the Website. You agree to notify Family Financial Centers of any change to your billing address within thirty (30) days of such change. Family Financial Centers will record the date and time that your Registration Information is created or modified by you.
3.2. Order: When you subscribe to an Family Financial Centers product or service, we request the appropriate billing information on our order form. This information includes your credit card number, expiration date and billing address (Order Information). Order Information is kept with your Registration Information in a database and will be retained for future purchases.
3.3. Family Financial Centers Software: While accessing and
operating an Family Financial Centers product, the Family
Financial Centers software will record general statistical
and tracking information, such as the date and time a client
accesses his or her product and the time spent using it. The
Family Financial Centers software transfers this information
to Family Financial Centerss servers, and such information
is used exclusively for internal resource management purposes.
3.4. Other: Family Financial Centers may automatically receive and record information in our server logs from your browser, including your IP address (the Internet address of your PC), your computers name, the type and version of your web browser, referrer addresses and other generally-accepted log information. We may also record page views (hit counts) and other general statistical and tracking information, which will be aggregated with that of other users in order to understand how our Website is being used.
3.5. Cookies: What is a cookie? A cookie is a small amount
of data, which often includes an anonymous unique identifier,
which is sent to your browser from a websites computers and
stored on your computers hard drive. Cookies can be used
to provide you with a tailored user experience and to make
it easier for you to use the Website upon a future visit.
Family Financial Centers will also use cookies to recognize
you when you return to our Website. Most web browsers are
set to accept cookies by default, though you can manually
disable the cookies feature of your browser. You should review
the online documentation of your browser or consult with the
provider of your browser for instructions on how to disable
cookies. Please note that if you disable cookies on your computer,
some parts of this Website may not function properly.
3.6. Referrers: A referrer is the information passed along by a web browser that references the web URL you linked from and is automatically collected by our web server. This information is collected and used by Family Financial Centers to understand the websites referring traffic to our Website and to present appropriate content to our potential customers. Family Financial Centers tabulates referrer information on an aggregate basis to identify trends and traffic patterns.
3.7. Partners: Family Financial Centers may enter into agreements with other companies that market software or services that either function similarly to Family Financial Centers software or that enhance or extend Family Financial Centers’s functionality. Some of these may be third party products that may utilize components of Family Financial Centers software. Under the terms of these agreements, we may be required to collect information about your sessions and your use of these third party products and share this information with these third parties.
3.8. Providers: A provider is an entity that agrees to pay
for the Family Financial Centers services being provided to
you. We have entered into contractual agreements with these
providers governing the provider arrangement. Under the terms
of these agreements, we may be required to collect information
about your sessions and your use of your Family Financial
Centers product and share this information, along with your
personally identifiable information, with the provider paying
for your Family Financial Centers service. This information
is kept strictly confidential, and is not shared with other
third parties, except as provided for in this Privacy Policy.
3.9. Computer Configuration: In order to determine whether
your computer is supported by our system, we may collect certain
anonymous information. This information includes, but may
not be limited to, your operating system and browser, as well
as the presence of the Family Financial Centers software or
other third party software on your computer. This information
is kept strictly confidential and is not shared with third
parties, except as provided in this Privacy Policy. Top
4.0 What We Do with Information We Collect and Use
In general, except as provided in this policy, we will not
disclose your personally identifiable information to unaffiliated
third parties without your express consent. There are, however,
some limited circumstances in which we may need to disclose
personally identifiable information about a user without express
consent, including, but not limited to, the circumstances
set forth below:
4.1. Family Financial Centers Website Vendors: We may employ
other companies to perform functions on our behalf, such as
fulfilling orders, providing customer service, sending print
and electronic mail, processing credit card payments, or other
functions necessary to our business. In order to allow these
companies to perform their obligations, we may need to share
your personally identifiable information with them. However,
we will provide these companies with only that information
necessary to perform their functions on our behalf, and we
will not allow them to use your personally identifiable information
for any other purpose.
4.2. Resellers: Family Financial Centers may from time to time enter into agreements with companies that resell Family Financial Centers's products or services, either on Family Financial Centers's behalf, or on their own behalf on a private labeled basis and/or on a co-branded basis. Under the terms of these agreements, we may be required, and therefore we reserve the right, to share your personally identifiable information with such resellers. Once your personally identifiable information is provided to such resellers, it will no longer be covered by this privacy policy. In those instances, your personally identifiable information will be governed by the privacy policy of the resellers to whom it is provided. Notwithstanding the foregoing, Family Financial Centers will not share your Order Information with any reseller that is not billing you directly for the re-marketed, private labeled and/or co-branded Family Financial Centers services to which you subscribe.
4.3. Family Financial Centers Publishers and Merchants: Family
Financial Centers reserves the right to provide to publishers
and other merchants for whom Family Financial Centers sells
or distributes products or services any personally identifiable
information as is necessary to fulfill any requests you may
make for their products or services. In addition, merchants
of the products you purchase or to which you subscribe through
Family Financial Centers may request additional personally
identifiable information from you. Family Financial Centers
will provide the merchants of such products the information
you supply in response to those requests and, following such
disclosure by Family Financial Centers, your personally identifiable
information will no longer be covered by this policy. In those
instances, your personally identifiable information is governed
by the privacy policy of the merchants whose products you
have purchased or to which you have subscribed.
4.4. Imminent Harm: We may reveal your personally identifiable information to attorneys, private investigator organizations or law enforcement agencies if we believe that you are harming or interfering (or will imminently harm or interfere) with other Family Financial Centers users or anyone else or violating (either intentionally or unintentionally) our Website Terms and Conditions of Use or infringing any of Family Financial Centers's legal rights.
4.5. Legal: Family Financial Centers will reveal your personally
identifiable information, to the extent we reasonably believe
we are required to do so by law. If we receive legal process
calling for the disclosure of any of your personally identifiable
information we will attempt to notify you via the email address
you supplied during registration within a reasonable amount
of time before we respond to the request, unless such notification
is not permitted.
4.6. Transfer of Website: Family Financial Centers shall be
entitled to transfer to a third party information it collects,
including any personally identifiable information, in connection
with a sale of all or substantially all of its assets.
5.0 Changing or Removing Personal Information; Opting Out
To ensure that you have appropriate control over your personally identifiable information, you can access your account (after supplying your user name and password) in the Self-Maintenance area of our Website to update and/or correct the information you have previously submitted. In addition, we provide you with the ability to decline -- or opt-out of -- certain mailings and other materials we may offer. For these materials, you will be able to specify whether you wish to opt-out by following directions provided in the Self-Maintenance area, as further detailed in Section 6.0 (Communications to out Users) of our Privacy Policy, below. Finally, if you request, we will remove your name and other personally identifiable information from our databases. Please understand, however, that it may be impossible to remove this information completely, due to backups and records of deletions. If you wish to remove your name and other personally identifiable information from our database, please create an email with the term Unsubscribe in the subject line, and send the email to the address listed in Section 12.0 of this Privacy Policy. As an alternative, you may write to us with your request, at the mailing address set forth in Section 12.0. You will be removed from our databases generally within ten business days of our receipt of your request.
6.0 Communications to our Users
6.1. Family Financial Centers: Family Financial Centers sends
emails and/or postal mailings to new subscribers and to provide
to existing subscribers information regarding their specific
Family Financial Centers products. Periodically, Family Financial
Centers will send news and information to subscribers and
other parties who have expressed interest in Family Financial
Centers and its products. These communications are an information
service to users who have indicated a preference to receive
promotions relating to Family Financial Centers products,
Website and services, and to receive special offers relating
to third-party products, sites and services. You can opt out
of receiving these promotional communications through the
Self-Maintenance area of our Website. For so long as you use
Family Financial Centers products and services or otherwise
maintain a business relationship with Family Financial Centers,
however, you may not opt out of receiving communications from
Family Financial Centers relating specifically to those products
and services or business relationship. 6.2. Third Parties:
Except as described in this Privacy Policy, we do not share
personally identifiable information with anyone, unless we
have informed you of a change to our Privacy Policy and given
you the opportunity to then choose to opt out. Once you have
indicated that your information may be shared with third parties
or you have responded to an offer by any third party on the
Website, Family Financial Centers can no longer update any
of your personally identifiable information that has been
transferred to such third parties or opt you out of such third
parties so that you no longer receive their promotional and/or
marketing information. Instead, you must either contact that
third party or refer to its privacy policy to update your
personally identifiable information or to let the third party
know that you no longer want to receive promotional and/or
marketing information about its products, services or offerings.
7.0 Security of Personally Identifiable Information Family
Financial Centers maintains controls to protect the financial
information you provide us, including credit card details,
during the product purchase process. These controls include:
(1) the use of SSL encryption to safeguard information when
transmitted from your web browser to Family Financial Centers;
(2) the logical authentication security within the databases
that store customers credit card numbers; and (3) use of
encryption of credit card numbers. Family Financial Centers
employees are required to acknowledge that they understand
and will strictly abide by our corporate policies with respect
to the confidentiality of personally identifiable information.
Moreover, Family Financial Centers only gives access to databases
containing personally identifiable information to employees
on a need-to-know basis. Internal policies require that passwords
be changed regularly, pursuant to security protocols. Our
security procedures are reviewed on a periodic basis to ensure
that they remain current. Accordingly, we have put in place
security systems designed to prevent unauthorized disclosure
of information you provide to us. These systems are structured
to deter and prevent hackers and others from accessing this
information. Due to the nature of Internet communications
and evolving technologies, however, we cannot provide, and
disclaim, assurance that the information you provide us will
remain free from loss, misuse, or alteration by third parties
who, despite our efforts, obtain unauthorized access.
8.0 Children
Persons under the age of eighteen (18) are not permitted to
register for the Family Financial Centers service and Family
Financial Centers does not knowingly collect, either online
or offline, personally identifiable information from persons
under the age of eighteen (18). If we learn that a child under
(18) has provided us with personally identifiable information,
we will delete this information from our databases, subject
to any technical limitations on our ability to do so.
9.0 Notification of Changes
Family Financial Centers reserves the right to change or modify
this Privacy Policy from time to time, or to terminate this
Privacy Policy. We will post notice of the new policy from
the Privacy Policy link on the homepage of our Website. Your
use of our Website following any such change constitutes your
agreement to follow and be bound by the Privacy Policy, as
changed. If we make any significant changes regarding disclosure
of personally identifiable information to third parties, we
will attempt to notify you prior to the date the modified
policy takes effect.
10.0 Relationship to Website Terms of Conditions
This Privacy Policy must be read in conjunction with our Website
Terms and Conditions, and the provisions of our Website Terms
and Conditions are incorporated herein.
11.0 Your Consent
By using our Website, you consent to our collection and use
of your information, in accordance with this Privacy Policy.
If you do not agree with some, or all of the terms of this
Privacy Policy, you may not become a Subscriber, or otherwise
visit our Website.
12.0 Contact Us
You may contact us for any reason by email or traditional
mail at the following addresses, provided, however, if you
wish to provide us with formal notice under our Website Terms
and Conditions or our Privacy Policy, you must provide your
notice in writing, and mail it to the address set forth below:
By Phone: 1.877.236.5508
By email:
bruce@familyfinancialcenters.com